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    At ALTAMAR and LAKE GRACE we are committed to ensuring the quality of your purchase ALTAMAR/ LAKE GRACE jewelry is manufactured using the highest quality materials and is inspected prior to shipment. We stand behind everything that we sell and warrant that all items will be free from manufacturing defects at the time of delivery.

    In the unlikely event that there is ever a problem with your jewelry, in accordance with the terms of this warranty, ALTAMAR/ LAKE GRACE agrees to repair, refinish or replace the defective item and assume all costs of materials and labor. Our manufacturing warranty does not include product loss, theft, damage or loss caused by failure to obtain the necessary repairs required to preserve the integrity of the jewelry This warranty excludes other damages or materials failure including but not limited lo,normal wear, metal discoloration, scratches, impacts from foreign objects, modifications, alterations, exposure to chemicals such as swimming pools and hot tubs, prong catching or bending , negligent maintenance or abuse.

    At ALTAMAR and LAKE GRACE, we offer complimentary jewelry inspections, we also recommend that you service your jewelry with us every l2 months to address common wear and tear issues. We also recommend that you maintain independent insurance coverage for your jewelry to help cover significant damage, loss, or theft. Please contact us at 888-709-5577 for more information.

    Should you have any questions or would like to return your item to take advantage of our complimentary Lifetime Warranty please contact us at 888-709-5577 or email us at customercare@altamarboutique.com or customercare@lakegrace.com. If you are in need of other services that are not covered under our warranty, your jewelry can be mailed back to our office for evaluation. Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry. Repairs or service performed by a jeweler other than ALTAMAR or LAKE GRACE will void the warranty.