A COMMITMENT TO QUALITY COMES WITH ASSURANCE
At Altamar we are committed to ensuring the quality of your purchase. Altamar jewelry is manufactured using the highest quality materials and is inspected prior to shipment. We stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery.
In the unlikely event that there is ever a problem with your jewelry, in accordance with the terms of this warranty, Altamar agrees to repair, refinish or replace the defective item and assume all costs of materials and labor.
This warranty does not cover any other damages or materials failure including but not limited to, normal wear, scratches, impacts from foreign objects, modifications, alterations, exposure to chemicals, negligent maintenance or abuse.
If you are in need of other services that are not covered under our warranty, your jewelry can be mailed back to our office for evaluation.* Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry.
Please Contact Us if you have any questions or would like to return your item(s) to take advantage of our free lifetime warranty or request additional repair work needed to service your Altamar jewelry.
*To send your article, U.S. customers may contact our office to receive insured-secured packaging and shipping instructions.